At Cloud Canine Care, we are committed to protecting your privacy and the personal information you share with us. This privacy policy outlines how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect personal information that you provide to us directly, such as: Your name, email address, and phone number when you contact us or book services. Payment information for booking deposits or services. Details about your dog (e.g., breed, age, health, special needs). We may also collect non-personal information such as browser type, device information, and usage data to improve our website’s functionality.
2. How We Use Your Information
We use the information we collect for the following purposes: To provide our dog boarding and training services. To communicate with you regarding your bookings, updates, or inquiries. To process payments and manage your account. To improve our website, services, and customer experience.
3. Sharing Your Information
We respect your privacy and will never sell, rent, or share your personal information with third parties except for the following:
Service Providers: We may share necessary information with trusted partners (such as payment processors) to facilitate our services.
Legal Requirements: We may disclose your information when required by law or to protect our rights and the safety of our users.
4. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed as 100% secure, so we encourage you to take precautions when sharing sensitive information online.
5. Cookies and Tracking
We use cookies to enhance your user experience on our website. Cookies are small files stored on your device that help us understand how you interact with our website. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you wish to make any changes or have concerns about your data, please contact us at [insert contact email or phone number].
7. Changes to This Policy We may update this privacy policy periodically. Any changes will be reflected on this page. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Cloud Canine Care
info@cloudcaninecare.com
(979) 217-1265